Refund and Return Policy
Effective Date: June 20, 2024
Thank you for shopping at DS Shopping. This policy outlines our procedures for returns, refunds, and exchanges.
1. Returns
You have 30 days from the date of purchase to initiate a return for eligible products.
To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number of days] days.
3. Exchanges
- We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us promptly.
4. Non-Returnable Items
- Certain types of items are non-returnable, such as perishable goods, personalized items, and gift cards.
5. Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. How to Initiate a Return
- To initiate a return, please contact our customer service team at [insert email or phone number]. Provide your order number and reason for return.
7. Contact Us
If you have any questions about our refund and return policy, please contact us at info@dsshopping.in.